Q: What does the website migration service consist of? Will my web site be safe?
A: The website migration service that we are offering is free (to a certain extent). We’ll move your site(s) to our cutting–edge cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can result in lost info and unwanted network downtime. This is the reason why we’ll accomplish all that for you at no cost!We have highly trained administrators whose sole job is to make sure that your website performs exactly as it did on your previous web hosting platform. The administrators are well–versed in transferring custom–made web sites, as well as web sites that are based on well–known scripts like WordPress and Joomla™.
Q: Just how long will the web site migration procedure take?
A: While we can’t give you a precise time interval, because there are many factors, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll give our very best to transfer your site within 48h, and in some cases – within 24h (in case the website content is not very large).
Q: What info will I be required to provide to your Website Migration Department?
A: We do not gather any personal information. We will require, however, the login info for your old hosting account along with the name of the web site that you wish to move.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will my web site be unavailable during the migration?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. When we have finished the transfer, your web site will be configured to work on our hosting platform and we’ll alert you to preview it. If it is functioning correctly, all you will have to do is change the name server resource records associated with your domain name. Your website will be migrated to us with no downtime.
Q: Will my old web hosting provider have to do anything?
A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: Yes. We support all traditional Linux–powered hosting platforms. We don’t support Windows–driven web hosting platforms, because we do not provide Windows hosting services ourselves.Additionally, we do not support proprietary web site creation and management tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.