Despite the fact that this is not the mainaspect in order to distinguish a trustworthy cloud website hosting supplier from a bad one and a reseller from an actual supplier, being able to call and communicate with a live person is an indicator that you aren't working with a one-person firm and that you'll be able to get in touch with someone any time you need help. The phone support for website hosting services may range from standard to dedicated, which means that the problems which can be resolved with a call vary depending on the particular service provider. Usually, these issues are simpler and feature billing or 1st level tech issues as more difficult tasks generally require a support ticket where both you and the administrators can track the proceedings with a particular issue. Nevertheless, the option to phone call your supplier will save you a lot of time and efforts for the countless small issues which will eventually appear at the time you manage your website hosting account.
Phone Support in Cloud Website Hosting
In case you decide to purchase one of our Linux cloud website hosting packages, you will be able to connect with our support team via phone for 14 hrs per day. We can help you select the ideal package for your sites as we are aware that it's better to discuss such issues with a live person. If you already own an account, we are able to assist you with any kind of sales/billing questions and / or general issues, even with some tech troubles which don't need a long time or escalation to a system administrator because it'll be more appropriate to open a support ticket for time-consuming problems and have all the correspondence in one place. We have telephone numbers in the US, the United Kingdom and Australia, so you are able to call the one you prefer and speak with our representatives.