A 99.9% Server Uptime
The principal benefit of building your own cloud website hosting platform is that you don’t have to worry about compatibility – you configure a particular set of software tools in such a way as to be compatible with a specific set of hardware parts. The end result is something a lot more solid and reliable, as there are fewer possible chances of failure. We’ve set up our cloud hosting system using tried and trusted hardware parts along with a significantly modified version of Security–Enhanced Linux in an attempt to set up a completely risk–free home for all your websites.
This is the reason why, with each of our Linux cloud website hosting packages packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is vital that you also build your own network architecture. This is the reason why we built a custom internal network in all our datacenter facilities. Relying on topflight Juniper switches and routers, our internal network allows for unbelievably fast data transmission speeds and is also completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, no matter which web hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Even though we have done our best to decrease all possible risks with our cloud hosting packages and despite the fact that we provide excellent support, there are times when the client simply isn’t satisfied with what we offer. Or he needs to move to a more powerful hosting solution, such as a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not content, we will give you a reimbursement.
24/7 Technical Support
If you have ever had to wait for hours for a reply, you know how aggravating this can be, even more so when your website is on the line. That’s why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here for you and they’ll answer you in under sixty minutes. And the best part is that their average support ticket response time is below 20 minutes!