Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering top notch support in good time is our top priority, so that we support each Linux cloud website hosting packages plan with a one hour ticket solution warranty. As soon as you post a ticket or drop an e–mail, our client help and support crew will do their best to generate the most satisfactory answer to your case and to offer advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is supplied by a crew of skilled technicians who’re ready to answer to your inquiry immediately. You are able to communicate with the support staff by launching a help and support ticket from your Hosting Control Panel or by submitting us an e–mail. On working days, you may also contact us on the phone or make use of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included an extensive know–how base into the Control Panel so that you could receive valuable step–by–step guidelines anytime. Each area of the Control Panel features its own contextual guide area showcasing a selection of how–to articles. We have also prepared video clips to provide you with a superior idea of just how to accomplish any presented procedure.