1 hour ticket response
We are committed to providing a fast and proper response to every ticket posted by a client. Our expert technicians will review your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, our average trouble ticket response time has proved to be 20 minutes.
A Premium–Quality Tech Support Service
Our customer care staff representatives possess enormous experience in the Linux cloud website hosting packages sphere and are knowledgeable enough to offer a fast solution to your problem. If, however, the matter at hand is not within the competency of a customer service technician, the client support ticket will be sent to a programmer or sysadmin for additional investigation.
A User–Friendly Help Section
In the Hosting Control Panel you will find an easy–to–browse Help section where you can get quick tips on how to use our web hosting services. You can get the answers to your inquiries in the F.A.Q. section, see more suggestions in the web hosting account administration articles or watch the educational video tutorials.